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Terms of Use Agreement

IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL 911 IMMEDIATELY OR GO TO THE NEAREST HOSPITAL. Information on our products and to the related diseases as shown on our Applications (defined below) are purported to provide general information only. Therefore, the information posted on our Applications neither purports to replace medical advice of physicians and other medical professionals nor to publicize or advertise the efficacy or effectiveness of the our products.

1. Acceptance of the Terms of Use Agreement

This Terms of Use Agreement (“Agreement”) is a binding agreement between you (“End User” or “you”) and Xolv Technology Solutions™, LLC (“Company”). This Agreement governs your use of the myBrightlink application and myBrightlink [provider applications] on your device, (including all related documentation, the “Application” or collectively, the “Applications”). The Applications are licensed, not sold, to you.

BY CLICKING THE “AGREE” BUTTON, OR DOWNLOADING, INSTALLING, OR USING ANY OF THE APPLICATIONS, YOU (1) AGREE TO BE BOUND BY THIS AGREEMENT, OUR PRIVACY POLICY, AND OUR SAFETY TIPS, EACH OF WHICH IS INCORPORATED BY REFERENCE INTO THIS AGREEMENT, (2) ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THIS AGREEMENT; AND (3) REPRESENT THAT YOU ARE 18 YEARS OF AGE OR OLDER/OF LEGAL AGE TO ENTER INTO A BINDING AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT DOWNLOAD/ INSTALL/USE ANY OF THE APPLICATIONS AND DELETE ANY AND ALL FROM YOUR MOBILE DEVICE.

We may revise and update this Agreement from time to time. All changes are effective immediately when we post them and apply to all access to and use of the Applications thereafter. Your continued use or re-visitation of the Applications following the posting of the revised Agreement means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.

2. Terms Regarding Application Features

  • Events
    Our Events feature provides users a way to view certain events that may be of interest to them, however, we are not the creator, organizer, or owner of the events listed in the Application. Events in our Applications involve meeting real people and doing real things in the real world, which can sometimes lead to unexpected situations. We can’t control what happens in the real world, and we are not responsible for it. You should use common sense and good judgment when interacting with others. Though the calendar is  information included, we do not control or review the content or operation of any third-party event or web site. We do not guarantee the authenticity, accuracy, appropriateness or security of any event, web site, or content linked thereto.
  • Community
    The Community feature lets you communicate with other users directly, among other things. Though the Company strives to encourage a respectful user experience, the Company is not responsible for the conduct of any user on or off of the Application. You agree that you will not provide your financial information (for example, your credit card or bank account information), or wire or otherwise send money, to other users. YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER USERS. YOU UNDERSTAND THAT WE DO NOT CONDUCT CRIMINAL BACKGROUND CHECKS ON USERS OR OTHERWISE INQUIRE INTO THE BACKGROUND OF USERS. THE COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT OF USERS.
  • Community Safety
    If you ever experience harassment, bullying, or any other inappropriate behavior or safety concern, you can always report it to us at [email protected]. If you engage in any such activity on the Applications, the Company may at its sole discretion warn you, prohibit you from accessing certain features of the Applications, or ban you from the Applications, or take any other action it deems appropriate.
  • Content
    The Applications may display, include, or make available third-party content (including data, information, applications, and other products, services, and/or materials) or provide links to third-party websites or services, including through third-party advertising (“Third-Party Materials”). You acknowledge and agree that Company does not endorse and is not responsible for Third-Party Materials, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Company does not assume and will not have any liability or responsibility to you or any other person or entity for any Third-Party Materials. Third-Party Materials and links thereto are provided solely as a convenience to you, and you shall access and use them entirely at your own risk and subject to such third parties’ terms and conditions, as well as such third parties’ privacy policies.
  • Catalight Care Services Care Team Communication
    By using the Applications you authorize Company and the care team to communicate directly with you in the Applications. You understand that the use of the Applications in such ways is entirely voluntary. You further agree that all communication through the Applications will be about you, or the client if you are the parent, guardian or you are an authorized care team participant. You acknowledge the content of any communication may be stored in the client record and asking for advice or information about another person could potentially be harmful and is a violation of this Agreement. Company does not assume responsibility for personal information for persons other than the Applications enrollee and client.

3. License Grant

Subject to the terms of this Agreement, Company grants you a limited, non-exclusive, and nontransferable license to:

  • download, install, and use the Applications for your personal, non-commercial use on a single mobile device/ owned or otherwise controlled by you (“Mobile Device”) strictly in accordance with the Applications’ documentations; and
  • access, stream, download, and use on such Mobile Device the Content and Services (as defined in Section 6) made available in or otherwise accessible through the Applications, strictly in accordance with this Agreement and the Terms of Use applicable to such Content and Services as set forth in Section 6.

4. License Restrictions

Licensee shall not:

  • copy the Applications, except as expressly permitted by this license;
  • modify, translate, adapt, or otherwise create derivative works or improvements, whether or not patentable, of the Applications;
  • reverse engineer, disassemble, decompile, decode, or otherwise attempt to derive or gain access to the source code of the Applications or any part thereof;
  • remove, delete, alter, or obscure any trademarks or any copyright, trademark, patent, or other intellectual property or proprietary rights notices from the Applications, including any copy thereof;
  • rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer, or otherwise make available the Applications, or any features or functionality of the Applications, to any third party for any reason, including by making the Applications available on a network where they are capable of being accessed by more than one device at any time; or
  • remove, disable, circumvent, or otherwise create or implement any workaround to any copy protection, rights management, or security features in or protecting the Applications.

5. Reservation of Rights

You acknowledge and agree that the Applications are provided under license, and not sold, to you. You do not acquire any ownership interest in the Applications under this Agreement, or any other rights thereto other than to use the Applications in accordance with the license granted, and subject to all terms, conditions, and restrictions, under this Agreement. Company and its licensors and service providers reserve and shall retain their entire right, title, and interest in and to the Applications, including all copyrights, trademarks, and other intellectual property rights therein or relating thereto, except as expressly granted to you in this Agreement.

6. Collection and Use of Your Information

You acknowledge that when you download, install, or use the Applications, Company may use automatic means (including, for example, cookies and web beacons) to collect information about your Mobile Device and about your use of the Applications. You also may be required to provide certain information about yourself as a condition to downloading, installing, or using the Applications or certain of its features or functionality, and the Applications may provide you with opportunities to share information about yourself with others. All information we collect through or in connection with this Applications is subject to our Privacy Policy. By downloading, installing, using, and providing information to or through these Applications, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

7. Geographic Restrictions

The Content and Services are based in the state of California in the United States and provided for access and use only by persons located in the United States. You acknowledge that you may not be able to access all or some of the Content and Services outside of the United States and that access thereto may not be legal by certain persons or in certain countries. If you access the Content and Services from outside the United States, you are responsible for compliance with local laws.

8. Updates

Company may from time to time in its sole discretion develop and provide Application updates, which may include upgrades, bug fixes, patches, other error corrections, and/or new features (collectively, including related documentation, “Updates”). Updates may also modify or delete in their entirety certain features and functionality. You agree that Company has no obligation to provide any Updates or to continue to provide or enable any particular features or functionality. Based on your Mobile Device settings, when your Mobile Device is connected to the internet either:

  • the Applications will automatically download and install all available Updates; or
  • you may receive notice of or be prompted to download and install available Updates. You shall promptly download and install all Updates and acknowledge and agree that the Applications or portions thereof may not properly operate should you fail to do so. You further agree that all Updates will be deemed part of the Applications and be subject to all terms and conditions of this Agreement.

9. Term and Termination

  • The term of Agreement commences when you download any of the Applications and will continue in effect until terminated by you or Company as set forth in this Section.
  • You may terminate this Agreement by deleting all of the Applications and all copies thereof from your Mobile Device.
  • Company may terminate this Agreement at any time without notice and at its sole discretion. In addition, this Agreement will terminate immediately and automatically without any notice if you violate any of the terms and conditions of this Agreement.
  • Upon termination:
    1. all rights granted to you under this Agreement will also terminate; and
    2. you must cease all use of all the Applications and delete all copies of the Applications from your Mobile Device and account.
  • Termination will not limit any of Company’s rights or remedies at law or in equity.

10. Disclaimer of Warranties

THE APPLICATIONS ARE PROVIDED TO LICENSEE “AS IS” AND WITH ALL FAULTS AND DEFECTS WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, COMPANY, ON ITS OWN BEHALF AND ON BEHALF OF ITS AFFILIATES AND ITS AND THEIR RESPECTIVE LICENSORS AND SERVICE PROVIDERS, EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, WITH RESPECT TO THE APPLICATIONS, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND WARRANTIES THAT MAY ARISE OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE, OR TRADE PRACTICE. WITHOUT LIMITATION TO THE FOREGOING, COMPANY PROVIDES NO WARRANTY OR UNDERTAKING, AND MAKES NO REPRESENTATION OF ANY KIND THAT THE APPLICATIONS WILL MEET YOUR REQUIREMENTS, ACHIEVE ANY INTENDED RESULTS, BE COMPATIBLE, OR WORK WITH ANY OTHER SOFTWARE, APPLICATIONS, SYSTEMS, OR SERVICES, OPERATE WITHOUT INTERRUPTION, MEET ANY PERFORMANCE OR RELIABILITY STANDARDS, OR BE ERROR-FREE, OR THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF OR LIMITATIONS ON IMPLIED WARRANTIES OR THE LIMITATIONS ON THE APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO SOME OR ALL OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL COMPANY OR ITS AFFILIATES, OR ANY OF ITS OR THEIR RESPECTIVE LICENSORS OR SERVICE PROVIDERS, HAVE ANY LIABILITY ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE APPLICATIONS OR THE CONTENT AND SERVICES FOR:

  • PERSONAL INJURY, PROPERTY DAMAGE, LOST PROFITS, COST OF SUBSTITUTE GOODS OR SERVICES, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, COMPUTER FAILURE OR MALFUNCTION, OR ANY OTHER CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES.
  • DIRECT DAMAGES IN AMOUNTS THAT IN THE AGGREGATE EXCEED THE AMOUNT ACTUALLY PAID BY YOU FOR THE APPLICATIONS. THE FOREGOING LIMITATIONS WILL APPLY WHETHER SUCH DAMAGES ARISE OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE AND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE OR COMPANY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY SO SOME OR ALL OF THE ABOVE LIMITATIONS OF LIABILITY MAY NOT APPLY TO YOU.

12. Indemnification

You agree to indemnify, defend, and hold harmless Company and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind, including reasonable attorneys’ fees, arising from or relating to your use or misuse of the Applications or your breach of this Agreement, including but not limited to the content you submit or make available through the Applications.

13. Export Regulation

The Applications may be subject to US export control laws, including the Export Control Reform Act and its associated regulations. You shall not, directly or indirectly, export, re-export, or release the Applications to, or make the Applications accessible from, any jurisdiction or country to which export, re-export, or release is prohibited by law, rule, or regulation. You shall comply with all applicable federal laws, regulations, and rules, and complete all required undertakings (including obtaining any necessary export license or other governmental approval), prior to exporting, re-exporting, releasing, or otherwise making the Applications available outside the US.

14. US Government Rights

The Applications are commercial computer software, as such term is defined in 48 C.F.R. §2.101. Accordingly, if you are an agency of the US Government or any contractor thereof, you receive only those rights with respect to the Applications as are granted to all other end users under license, in accordance with (a) 48 C.F.R. §227.7201 through 48 C.F.R. §227.7204, with respect to the Department of Defense and their contractors, or (b) 48 C.F.R. §12.212, with respect to all other US Government licensees and their contractors.

15. Severability

If any provision of this Agreement is illegal or unenforceable under applicable law, the remainder of the provision will be amended to achieve as closely as possible the effect of the original term and all other provisions of this Agreement will continue in full force and effect.

16. Governing Law

This Agreement is governed by and construed in accordance with the internal laws of the State of California without giving effect to any choice or conflict of law provision or rule. Any legal suit, action, or proceeding arising out of or related to this Agreement or the Applications shall be instituted exclusively in the federal courts of the United States or the courts of the State of California in each case located in Walnut Creek and Contra Costa County. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

17. Limitation of Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE APPLICATIONS MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION OCCURS OTHERWISE SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

18. Entire Agreement

This Agreement and our Privacy Policy constitute the entire agreement between you and Company with respect to the Applications and supersedes all prior or contemporaneous understandings and agreements, whether written or oral, with respect to the Applications.

19. Waiver

No failure to exercise, and no delay in exercising, on the part of either party, any right or any power hereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any right or power hereunder preclude further exercise of that or any other right hereunder. In the event of a conflict between this Agreement and any applicable purchase or other terms, the terms of this Agreement shall govern.

20. DMCA

As required by the Digital Millennium Copyright Act of 1998, if you believe that your work has been copied in a way that constitutes copyright infringement, please provide us the following information. Please be advised that to be effective, the Notice must include ALL of the following:

  • A physical or electronic signature of the copyright owner or authorized agent;
  • Description and identification of the copyrighted work(s) claimed to have been infringed;
  • Description and identification of the material that is alleged to be infringing is located on the applicable Application(s);
  • Information that is specific and sufficient to permit us to locate the material;
  • The following contact information: your mailing address, telephone number, and E-mail address;
  • A statement, made under penalty of perjury, that the copyright owner or its authorized agent has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and a statement that all of the information in the notification is accurate, and made under penalty of perjury, and, if an agent is providing the notification, a statement that the agent is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Notices of claimed copyright infringement should be directed to:

By mail:

Xolv Technology Solutions

2730 Shadelands Drive, Building 10

Walnut Creek,   CA 94598

Attention: Content Manager / Office of Risk Management

By email: [email protected]

Download “Terms of Use” Agreement

Last Updated: 12/07/22